How Kepenos Mills made cybersecurity a shared responsibility with Cymph
Kepenos Mills brought its cybersecurity procedures together in Cymph, giving teams a unified way to manage and follow them across IT and OT environment.
30+
Cybersecurity
playbooks
~80%
Less procedure
lookup time
100%
Centralised
procedures
~60%
Less documentation development time
12 months
Implementation
period
About Kepenos Mills
Founded in 1952, Kepenos Mills is one of Greece’s leading flour milling companies. With production facilities in the Patras Industrial Area and a nationwide distribution network, the company combines decades of milling expertise with a commitment to quality and reliable supply.
Fragmented procedures across a complex environment
Cybersecurity procedures were scattered across PDFs, emails and disconnected files.
Without a single source of truth, teams had no consistent way to manage updates, find the right procedure or demonstrate how it had been maintained.
One place to manage, maintain and execute procedures
Working with Cymph, Kepenos Mills built a central library of cybersecurity playbooks. The programme combined procedure development, centralisation and a documented OT/ICS risk assessment.
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From existing documentation to structured playbooks
AI-assisted authoring helped the team convert existing documentation into structured procedures. A visual, no-code editor made those procedures easier to understand, including for non-technical staff.
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Every procedure with a managed lifecycle
Versioning and draft, duplicate and revoke functions gave teams a consistent way to maintain procedures and distinguish current versions from outdated documents. Centralised, searchable access created a single source of truth.
Enabled collaboration across departments
Granular role-based access allowed IT, Operations, HR and Management to contribute within their responsibilities while maintaining the principle of least privilege. Procedures were authored entirely in Greek, with multilingual support available for international auditors and commercial partners.
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Brought IT and OT into the same governance framework
The playbook library covered both business systems and production operations. Alongside it, Kepenos Mills completed its first documented OT/ICS risk assessment aligned with ISO 27005, supported by assessment criteria, a methodology, a risk register and a treatment plan.
Clearer governance and faster access to procedures
Over 12 months, Kepenos Mills met or exceeded its core programme objectives.
In their words
"At Flour Mills Kepenos S.A., cybersecurity is a strategic priority, and incident response readiness is a critical factor in ensuring our business continuity.
The Cymph Incident Response Readiness Platform has helped us systematically assess the maturity of our processes, identify areas for improvement, and strengthen our organizational preparedness against modern cyber threats.
We particularly valued the practical approach, the clear methodology, and the platform's ability to translate complex cybersecurity requirements into concrete, measurable improvement actions.
Its use has contributed significantly to enhancing our organization's resilience and fostering a culture of continuous improvement.
Our collaboration with Cymph played a key role in our recognition at the BITE Awards 2026, confirming the value of investing in operational readiness and effective security incident management."
